March 26 - Update

Dear Friends and Neighbours,

Right now, I can’t express enough how important it is to stay home, practise physical distancing, work from home where possible and only go out for essentials. These actions, which many of you are already doing, will help to protect you but also your family, friends and all those who work in essential services. 

I’d like to let you know that the Toronto Public Library is looking into the possibility to make digital library cards to offer some of their services online. In the meanwhile, you can access some Toronto Public Library online content for free and without a library card at

Thank you for everything that you’re doing to help stop the spread and please continue to urge others to do the same.




Here's the key information you need to know today related to COVID-19

COVID-19: Economic Support & Recovery

The Mayor’s Economic Support and Recovery Task Force was launched to help protect Toronto’s economic success in the wake of the COVID-19 pandemic. The focus of the Task Force will be on quickly determining what supports and stimulus work needs to be done. The City will work with industry partners to identify actions to support businesses, workers and residents. This Task Force will enable the City to better respond to the evolving challenges of COVID-19.

Business owners are invited to complete this City survey to share how the COVID-19 pandemic is impacting their business, and what information or supports they and their employees need.

City’s supply of Personal Protective Equipment 

At present, the City’s Personal Protective Equipment (PPE) inventory for emergency services remains stable and our first responders continue to be provided with the PPE required to perform their essential work. We fully understand that there are global PPE supply chain challenges as a result of COVID-19. The City of Toronto is working in direct collaboration with the Province of Ontario and with the Government of Canada to ensure that we continue to receive the PPE required to sustain our delivery of essential and critical services over the duration of the COVID-19 pandemic. 


City-led infrastructure construction has been deemed essential by the Province and will proceed for important City water and transportation infrastructure, as well as City parks and recreation facilities. This construction is essential to ensure the City's infrastructure and facilities remain safe, in a state of good repair and able to meet Toronto’s needs.

City of Toronto contractors must continue to abide by the Occupational Health and Safety Act and adhere to guidelines issued by public health authorities and the Ministry of Labour, Training & Skills Development to help stop the spread of COVID-19. This includes hand hygiene, physical distancing, avoiding touching eyes, nose and mouth with unwashed hands, and coughing or sneezing into your sleeve or arm, or into a tissue if available.

Building Permits:

Toronto Building is now accepting building permit inspection reports from qualified professionals. Additionally, permits that were ready prior to March 16 are being issued. Staff are examining options to provide occupancy inspections and issue permits to allow construction already underway to continue to the next phase. More information is available on the City’s website

Condo maintenance:

The City of Toronto does not have jurisdiction over condo buildings as it relates to maintenance within the building. Condos are corporations jointly owned by all those who own units in the building. If residents have concerns, these should be raised with the building property manager and/or their condo board of directors who are elected to represent their interests.

Solid Waste Management:

Solid Waste Management Services’ staff remain on the job each day collecting and managing Toronto’s garbage, recycling and organics. With the increased use of personal protective equipment, we want to advise people of how to properly dispose of these items. 

·      Please put masks, gloves and wipes in the garbage and bag all garbage. 

·      We are now also asking that some items that would typically go in the Green Bin, be disposed of in the garbage. This includes items such as tissues, sanitary napkins and personal hygiene products. Like many other jurisdictions, Toronto is doing this as a precautionary measure. 

·      Based on the way that organics and garbage are collected and processed, these items are better managed bagged and in the garbage. We’re asking people to make this adjustment as the industry works to better understand the implications of COVID-19 on waste management.


Q: What kind of outreach worker support continues for homeless population?

A: Outreach workers continue to proactively connect with people to provide support, referrals to shelter and housing, provide COVID19 education, screening for COVID-19, referral to testing at Provincial Assessment Centre, and to assess safety. 

Homeless encampment clearings have been put on hold until further notice.

Q: What about drop-in programs that offer bathrooms, showers, meals and day time shelter?

A: Shelter, Support and Housing Administration (SSHA) has encouraged all of our City-funded daytime drop-ins to review all business operation plans and determine which programs and services are essential and non-essential for the populations served and to use this information to inform a business continuity plan. 

For example, a service may want to prioritize takeaway meal programs and reduce other types of on-site programming.

Access to bathrooms and showers and additional services will be assessed through the development of these plans.